Volunteer with the ReStore

Our cashier/guest services desk volunteers assist in obtaining payment for goods by itemizing and totaling customers’ purchases and provide service to customers before, during and after a purchase. Below are some tasks you might help with, as well as the qualifications and requirements needed to be a cashier/guest desk volunteer. A time commitment of a minimum of one shift per week for three months is also required.

No prior volunteer experience is necessary for this opportunity.


Tasks will vary with each volunteer opportunity, but may include the following:

  • Collect payments by accepting cash or charge from customers and make change for cash customers
  • Enter price changes by referring to special sale bulletins
  • Answer the phone
  • Schedule donation pickups
  • Complete donation intake forms
  • Assist the ReStore staff with returned items


  • Excellent interpersonal skills
  • Friendly and helpful attitude
  • Willingness to help a diverse customer base
  • An ability to count back cash change
  • Self-motivated
  • Outgoing personality
  • Willingness to help a diverse customer base
  • A general understanding and an ability to communicate Iowa Heartland’s mission
  • Prior cashier experience is preferred, but not required


  • Volunteers must complete the ReStore orientation to volunteer in the position
  • Additional cashier and guest services training is required
  • Volunteers age 1 and older are welcome
  • A criminal history check is required for this position

Shifts available

2 volunteers needed per shift:
8:45 am–12:15 pm
12:00–3:30 pm
3:00–6:30 pm

8:45 am–12:15 pm
12:00–3:30 pm

Volunteer Opportunities